EKIRE Acceptable Use Policy

Effective Date: October 11, 2026
Last Updated: October 11, 2026

EKIRE provides virtual servers and cloud infrastructure. Customers are generally responsible for what they run on their servers, but certain activities can put other customers, our network, or our infrastructure at risk. This policy explains what is and is not permitted when using EKIRE.

This policy applies to anyone using an EKIRE account, whether the account was created by that person or set up on their behalf.

If you are unsure whether a planned activity is permitted, contact support@ekire.net before proceeding.

1. Illegal Content and Activities

You must not use EKIRE to store, host, distribute, or facilitate illegal content or activities under applicable law.

This includes child sexual abuse material and content intended to threaten or incite violence.

We may immediately suspend or terminate services involving illegal content or activity where necessary. We will report suspected child sexual abuse material to the appropriate authorities where required by law and cooperate with lawful investigations.

2. Spam and Unsolicited Messaging

You must not use EKIRE servers to send bulk unsolicited emails, messages, or promotions.

Prohibited activities include:

• Sending messages to recipients who have not consented to receive them where consent is required.
• Using purchased, scraped, or harvested mailing lists for unsolicited messaging.
• Forging email headers, using fake return paths, or misleading recipients about the sender or subject.
• Operating infrastructure intended to facilitate spam or evade anti-spam controls.

Permission-based mailing lists are allowed. You must honour unsubscribe requests and comply with applicable messaging and anti-spam laws.

3. Attacks Against Other Systems

You must not use EKIRE servers to launch or facilitate denial-of-service (DoS) or distributed denial-of-service (DDoS) attacks, flood other systems with traffic, or operate or participate in botnets.

EKIRE's DDoS protection applies to qualifying inbound traffic directed at your servers. It does not protect or authorize attacks originating from your servers.

Servers involved in active attacks may be suspended immediately.

4. Network Abuse and Unauthorized Scanning

You must not scan, brute-force, probe, intercept, or tamper with systems you do not own unless you have the owner's authorization.

Prohibited activities include:

• Port or vulnerability scanning against third-party systems without authorization.
• Spoofing IP addresses or forging network traffic.
• Intercepting or modifying traffic that does not belong to you or that you are not authorized to handle.
• Activities that materially degrade EKIRE's shared network, infrastructure, or other customers' services.

Testing systems you own, or systems you have been hired to test, is permitted when properly authorized. You must retain written authorization and provide it to EKIRE if reasonably requested during an abuse investigation.

5. Phishing and Malware

You must not use EKIRE to host phishing pages, fake login screens, credential-theft operations, or other deceptive infrastructure designed to steal information.

You must not distribute malware, ransomware, spyware, or operate command-and-control infrastructure for malicious purposes.

We may suspend affected resources immediately where necessary to contain an active threat.

6. Copyright and Other Intellectual Property

You must not use EKIRE to distribute copyrighted, trademarked, or other protected material unless you own it, have permission to use it, or are otherwise legally entitled to distribute it.

When we receive a credible complaint from a rights holder, we may notify you and provide a reasonable opportunity to respond or resolve the matter.

We may take immediate action where required by law, where a complaint indicates serious or ongoing harm, or where delaying action would expose EKIRE or others to significant risk.

Repeated or substantiated violations may result in suspension or termination.

7. Security Research, Penetration Testing, VPNs, and Tor

Security research, penetration testing, VPN services, and Tor exit nodes are not prohibited by themselves.

If you plan to operate services or conduct activities that may generate abuse reports or unusual traffic, you must notify support@ekire.net in advance. This helps us distinguish authorized activity from possible compromise or abuse.

You must still comply with this policy and applicable law. Advance notification does not authorize attacks against systems without permission, malicious activity, or conduct that materially harms EKIRE or third parties.

8. Enforcement

We review abuse reports and security incidents based on their circumstances and severity.

Where appropriate, we will contact the customer, explain the concern, and allow an opportunity to resolve it.

Depending on the circumstances, enforcement may include:

• Warning: We notify you of the issue and request corrective action.
• Suspension: We disable the affected server or service until the issue is resolved.
• Termination: We close the affected service or account in cases of severe or repeated violations.

We may act immediately without prior warning when necessary to stop an active attack, address serious security risks, respond to illegal content, comply with legal requirements, or prevent ongoing harm to other people or systems.

Where practical, we will limit enforcement to the affected resource. However, we may take broader action when the circumstances require it.

9. Reporting Abuse

To report abuse originating from an EKIRE server, email abuse@ekire.net.

Include the relevant IP address, timestamps with time zone, a description of the activity, and any supporting logs or evidence you can provide.

Please do not include unnecessary personal or sensitive information in your report.

10. Changes to This Policy

We may update this policy as EKIRE's services, security requirements, or legal obligations change.

When we make a material change, we will update the “Last Updated” date on this page.

11. Company and Governing Law

EKIRE is operated by RackVolt Cloud Solutions Private Limited, an Indian company.

CIN: U63999BR2024PTC068951
GSTIN: 10AANCR5738G1ZC

Registered Address:
C/O Priyanka Devi, Floor No. 0, NH-27 Sasamusa, near Chakhasna Sirisiya, Sirisiya, Sirsia, Gopalganj, Bihar – 841505, India.

This policy is governed by the laws of India, subject to applicable law. It forms part of the EKIRE Terms of Service and should be read alongside the Privacy Policy and other applicable service policies.

For general questions, contact support@ekire.net. For abuse reports, contact abuse@ekire.net.